Taste Sensation Contact Us

Contact Us

1. Introduction

Welcome to the Contact Us page of Mumbai.Online (“we,” “us,” or “our”). This page provides all necessary details for applicants, partners, and users to reach out regarding our website approval services. Whether you have questions about the approval process, need technical support, or wish to report an issue, this guide ensures seamless communication with our team.

By contacting us, you agree to our Privacy Policy and Terms of Service.

2. Purpose of This Page

This page serves as the official channel for:
✅ Website Approval Inquiries – Questions about submission guidelines, status updates, or rejections.
✅ Technical Support – Assistance with account access, dashboard issues, or application errors.
✅ Business & Partnership Proposals – Collaboration requests, advertising, or sponsorship opportunities.
✅ Feedback & Complaints – Suggestions for improvement or reporting misuse of our services.
✅ Legal & Compliance Matters – Data removal requests, copyright claims, or regulatory concerns.

3. How to Contact Us

A. General Inquiries

For all non-urgent questions related to website approvals:
📧 Email: approvals@mumbai.online
📞 Phone: [+91-XXXXXXXXXX] (Mon–Fri, 10 AM–6 PM IST)

B. Technical Support

If you face technical issues (e.g., login errors, submission failures):
🛠 Support Email: support@mumbai.online
🔗 Live Chat: Available on our website (bottom-right corner)

C. Business & Partnerships

For brands, agencies, or advertisers seeking collaborations:
🤝 Partnerships Email: partners@mumbai.online

D. Legal & Compliance

For GDPR requests, copyright claims, or legal notices:
⚖ Legal Email: legal@mumbai.online
📬 Registered Address:

text

[Mumbai.Online Legal Team]  
[Company Name, if applicable]  
[Building Name, Street Address]  
[Mumbai, Maharashtra – ZIP Code]  
[India]

E. Feedback & Complaints

We value your input! Share suggestions or report concerns:
📢 Feedback Form: https://mumbai.online/feedback

4. What to Include in Your Message

To expedite responses, provide the following details where applicable:

For Approval-Related Queries:

  • Full Name
  • Registered Email
  • Website URL Submitted
  • Application Reference ID (if available)
  • Clear Description of Your Request

For Technical Support:

  • Device/Browser Used (e.g., Chrome, Android, iOS)
  • Screenshots/Error Messages
  • Steps to Replicate the Issue

For Legal Requests:

  • Proof of Identity/Authorization
  • Detailed Description of the Issue
  • Relevant Legal Documents (e.g., DMCA takedown notice)

5. Response Time & Escalation

Request TypeExpected Response TimeEscalation Path
General Inquiries24–48 hoursEmail → Support Manager
Technical Issues12–24 hoursLive Chat → Senior Developer
Legal Matters48–72 hoursLegal Team → External Counsel
Partnerships3–5 business daysPartnerships Director

Note: Delays may occur during holidays or high-volume periods.

6. FAQs (Before Contacting Us)

Q1: How long does the approval process take?

A: Typically 3–7 business days, depending on submission volume.

Q2: My website was rejected. Can I reapply?

A: Yes, after addressing the reasons for rejection (outlined in our email).

Q3: Do you charge for approvals?

A: No, our basic approval service is free. Premium verification options may incur fees.

Q4: How do I report a fake/spam-approved website?

A: Email legal@mumbai.online with the subject: “Report Abuse: [Website URL].”

7. Social Media & Community

Stay updated and engage with us:

8. Anti-Spam Policy

  • Do not send unsolicited promotional emails.
  • Misuse of contact channels may result in blacklisting.

9. Office Hours & Holidays

  • Operating Days: Monday–Friday
  • Working Hours: 10:00 AM – 6:00 PM (IST)
  • Closed on: Public holidays (India)

10. Confidentiality Assurance

All communications are treated as confidential unless required for legal proceedings.

Need Further Help?

If your issue remains unresolved, escalate to:
Mr. [Name], Customer Relations Head
📞 [+91-XXXXXXXXXX] (Strictly for escalated cases)